THE WARRANTY

Our goods come with a maximum of 1 Year warranty that cannot be excluded under the United Arab Emirates Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any manufacturing defects loss or damage. 

Exchange And Refunds

• Exchange requests are entertained within 14 days of purchase under the following terms & conditions.

• Products should be in original (packed) condition along with the original invoice.

• All purchases of furniture are final once items delivered and assembled in good condition. No exchanges or refunds Will be accepted.                                                                            

• All purchases of furniture are final once self-collected from the warehouse or showrooms. No exchanges or refunds will be accepted.                                                                                 

• All purchases are final for items sold during discounts and promotions. No exchanges or refunds will be accepted.                                                                                                           

• All purchases are final for items tagged as a 'last piece' or 'As it is'. No exchanges or refunds will be accepted.                                                                                                            

• Due to hygiene reasons, no exchanges or refunds will be accepted on mattresses.                                                                                                                                                                      

• Products should be thoroughly checked at the time of purchase/ delivery for their condition Product claims will not be entertained later.

• Order cancellation requests prior to delivery are settled through credit note/gift vouchers which are valid for 180 days, (During sales and offers this term can not be used)