THE WARRANTY
Our goods come with a maximum of 1 Year warranty that cannot be excluded under the United Arab Emirates Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any manufacturing defects loss or damage.
Exchange And Refunds
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Exchange requests are entertained within 14 days of purchase under the following terms & conditions.
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Products should be in original (packed) condition along with the original invoice.
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All purchases of furniture are final once items delivered and assembled in good condition. No exchanges or refunds Will be accepted.
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All purchases of furniture are final once self-collected from the warehouse or showrooms. No exchanges or refunds will be accepted.
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All purchases are final for items sold during discounts and promotions. No exchanges or refunds will be accepted.
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All purchases are final for items tagged as a 'last piece' or 'As it is'. No exchanges or refunds will be accepted.
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Due to hygiene reasons, no exchanges or refunds will be accepted on mattresses.
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Products should be thoroughly checked at the time of purchase/ delivery for their condition Product claims will not be entertained later.
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Order cancellation requests prior to delivery are settled through credit note/gift vouchers which are valid for 180 days, (During sales and offers this term can not be used)